Patient Information

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Patient meeting with a doctorFor your convenience, we have made a number of our forms available for patients. If you are new to our practice, we encourage you to download and print these forms. Filling them out in advance of your first visit will minimize the time you spend in the waiting room when you get here.

You may need to download the free Adobe Acrobat Reader in order to view these files.

Please call 512-472-4011 for assistance or email us your questions to info@westlakeeyes.com.

Medical Records Requests

To request a copy of your medical records:

Online Portal

Access the online portal via this link: Online Portal. Sign in to your account and immediately access, download, or print your records. If you need assistance accessing your account, please contact Westlake Eye Specialists at 512-472-4011.

Digital Request

Visit www.HealthMark-Group.com, select “Requestors”, login to the MedRelease tool (note: if it is your first time using this tool, you will need to create an account). Once logged in click “Submit Request” to complete the HIPAA Compliant Electronic Authorization. After the Electronic Authorization Form has been completed click “Authorize Release” at the bottom of the page.

Written Request

Complete the Authorization to Disclose, Use or Release Protected Health Information. A copy of this form may be provided by Westlake Eye Specialists staff at any location. You may also find this form at the link below.  You may return this form to any Westlake Eye Specialists location or submit your request as follows:

Request by Fax: 512-472-5057

Request by Mail: Westlake Eye Specialists 5656 Bee Caves Road, F-200 Austin, TX 78746

Questions?

To check the status of a previously submitted request, or submit a new request, please call 800-659-4035.