Westlake Eye Specialists is staffed by professionals dedicated to providing patients with excellent care to ensure the best possible outcomes. Our technical personnel undergo extensive training and continued education including certification by the Joint Commission on Allied Health Professionals in Ophthalmology requiring rigorous written and practical testing.
From the front desk to the business office, every member of our team will work hard to make you their priority throughout every step of your care.
- Provide Personalized and Highest Quality Care for our Patients
- Listen and Respond to our Patients Needs as a Team
- Promote Efficiency to Eliminate Patient Waiting
- Continuously Educate our Staff to Ensure Highest Level of Expertise
Michael is a Certified Ophthalmic Assistant and our Dry Eye Coordinator. He has been in the ophthalmology field for 26 years. His specialty of study is Glaucoma, Low Vision, and Dry Eye. He has served 14 years in the military, Navy, and Army, and fell in love with medicine. Michael is married with 3 children and 5 grandchildren. He enjoys bike riding and spending time with family.
Dahyana is a 20-year Austin resident with 11 years of ophthalmic experience. She has her COA and has worked with Westlake Eye Specialists for 6 years. Dahyana is from Colombia, South America, and has two very energetic little girls that are 6 years old and 1 year old. In her spare time, she loves riding her bicycle, swimming, and drawing.
Jessica is an ophthalmic assistant and was born and raised in Austin Texas. She is a proud mom to her dog, Paisley and has worked at Westlake Eye for 2 years.
Caitlin is an ophthalmic technician who is cross-trained to support coordination of surgery. She is originally from Utah but moved to Texas three years ago. She now lives in San Marcos with her husband, two dogs, and two cats. In her free time, she enjoys reading, going to concerts, and exploring Texas.
Kathy is one of our surgery coordinators who ensure the surgery experience is smooth and effortless from initial consult to completion. She is a certified ophthalmic technician with 40 years of experience in the field of Ophthalmology, the last 34 years with Westlake Eye Specialists, formerly known as Knolle and Young Associates. Over the years she has witnessed exciting advancements in eye care and is proud to be part of a progressive practice offering cutting edge technology and quality eye care with compassion and individual attention. Kathy grew up in Amarillo, Texas and then attended the University of Texas at Austin, graduating in 1971 with a BA degree. She was later certified as an ophthalmic technician and surgical assistant in 1993. In her spare time, she enjoys Jazzercise, gardening, Sudoku and spending time with her family and friends.
Jessica is dedicated to her ophthalmic career, and has been with the practice for over 5 years! Jessica is cross-trained to support both the clinic as a work-up tech and/or as a surgery coordinator. Jessica has been instrumental in support of our practice growth and is a team player that can support many different areas of the practice as needed.
Kerstin joined our front office team May of this year, all the way from New Hampshire, and now calls Texas home. She enjoys helping patients and working with a company that has such a strong team. Kerstin is an informative front office specialist that can answer questions at check out the day of your exam! If she doesn’t have the answer, she knows that with our strong team, she can count on someone to find the answer she needs! Kerstin is the proud mother of 2 boys whom she enjoys toy hunting with and lounging around the house!
Isabel was born and raised here in the great state of Austin, Texas (Go Longhorns)! Helping patients understand their Insurance benefits and gathering all needed information so that the patient has a smooth visit, is what Isabel loves most about her job. She is our Insurance Coordinator so all calls or concerns will be directed to her detailed insurance skill sets! Isabel is the proud mother of two and enjoys spending time with family and friends along with live music events!
Stephanie has traveled all the way from Santa Maria, California to her home in Rogers, Arkansas, all the way to us here now in Austin! For Stephanie, there is no greater feeling than to see the happiness in patients after the success of Cataract Surgery/ Corrective Lens Surgery! Being at the front desk as a medical office specialist, she can experience the one on one, first contact experience every week following a patient’s surgery! Stephanie has two fur babies and enjoys dancing along with discovering different food trucks in her spare time!
Catherine recently made the awesome decision to call Austin home after leaving Brownsville, TX where she was born and raised. Coming to work with amazing coworkers and seeing such an interesting variety of patients daily is what keeps Catherine going each day! One of Catherine’s’ many talents is being able to know patients by name as they are walking up to the front desk at our Austin location. She enjoys going to the movies, hearing a good concert, or exploring all the “uniquely Austin” things to do and see with her friends! When Catherine returns to visit her family in Brownsville, she has a four-legged fur baby named Bibi!
Elizabeth is our Marketing Manager. Her background is in public relations and pharmaceutical and hospital sales. She has been with Westlake Eye Specialists for over four years in charge of referral, social, and internal marketing for all of Westlake Eye Specialists offices. She is married with two boys and loves living and working in Austin, Texas.
Rocky is the practice administrator and has been with the practice for close to 2 years. Rocky has over 12 years of practice management experience, and has been working in the healthcare field for over 20 years! He went to Southwest Texas State University for his undergrad, and in 2005 graduated with his Masters of healthcare administration from Texas State University in San Marcos. Rocky is a proud father of 2, has lived in Austin for close to 20 years, and has been married for almost 10 years. He enjoys golfing, playing poker, and spending as much time with his two boys and wife as possible.